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Archive for the ‘Outlook Client’ Category

Dynamics CRM Outlook Client and Office

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Customer ask me a question today on the CRM Outlook client.  The question is if my Windows is 64 bit, my Office is 32 bit, what version of the CRM Outlook Client should I install?

The answer is the Outlook Client should align with Office. Therefore if Office is 32 bit, install the 32 bit client. If Office is 64 bit, install the 64 bit client.

Written by darrenliu

04/03/2014 at 4:14 am

Determine the # of Outlook Client Users

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I got another interesting question from my customer today.  How many users configured the CRM Outlook client?  Thanks to my PFE friend, KG, he provided us the SQL query to get that information. 

To get the # of subscription clients in CRM, you may execute the query against the [ORGNAME]_MSCRM database below.

select distinct MachineName from SubscriptionClients

Written by darrenliu

10/01/2013 at 4:10 pm

Posted in CRM, Outlook Client

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